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Shipping & returns

Ships in one business day. Free over $50, always free on subscriptions, and refundable for 30 days.

Rates

Method
Cost
Standard (3–5 business days)
Free over $50, otherwise $5.95
Expedited (2 business days)
$12.95
Subscription deliveries
Always free
Alaska / Hawaii
Flat $14.95

Order processing

Orders placed before 2pm PT on a business day ship the same day. Anything later goes out the next business day. You'll get tracking by email as soon as the label prints.

Where we ship

All 50 states. Alaska and Hawaii ship at a flat $14.95. International shipping isn't live yet — Canada is next, and the newsletter hears first.

30-day money back

Not satisfied? Request a full refund within 30 days of your order. No questions asked, and you don't need to ship anything back to us.

Damaged or missing

If a box arrives crushed or short, email a photo to info@powerpretzels.com and we'll send a replacement the same day. No return needed.

Subscription deliveries

On the renewal date of your plan — every 2, 4, or 6 weeks depending on the cadence you chose. We email a reminder three days before every charge.
Yes — skip, pause, change flavors, or cancel from your account any time before the renewal date. Changes apply to the next shipment.
Never. Every subscription delivery ships free regardless of order size, and your 10% discount is locked for the life of the plan.
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